Contact Carolyn
Have questions? Check out my FAQ! If you want to chat, reach me at hello@carolynyoo.com or via form below.
Frequently Asked Questions
GENERAL
-
Please contact me via form above or at hello@carolynyoo.com, and I will get back to you as soon as I can. I do not regularly check messages on social media platforms (Instagram, Substack).
-
I don't currently take commissions for personal art pieces, but I am open to client projects for illustration and artwork needs. Feel free to reach out to discuss your project!
-
I'm open to collaborations, interviews, guest features, and other creative partnerships! Whether you're looking for a guest on your podcast, an interview for your publication, or want to explore working together on a project, feel free to reach out with details about what you have in mind.
SHOP
-
All orders ship within 5-7 days of purchase, unless otherwise mentioned. You'll receive an email when your order ships with tracking information (for tracked orders) or a shipping confirmation (for stamped mail).
If your order shows as delivered but hasn't arrived, please contact both your local post office and me via email.
-
Most products ship worldwide. International orders will take 3-4+ weeks to arrive. Please check the specific product listing or write to me to check if I can ship to your country! I am open to sending custom orders.
-
Returns, exchanges, and cancellations are not accepted, but please contact me if you have any issues or concerns with your order.